AskNicely
AskNicely is a feedback management system that allows a business to collect and analyze real-time feedback from the customers. It helps them understand the perspective of the customers from their point of view. It has a unique framework designed for collecting the inputs. AskNicely not only helps in collecting feedback in a friendly way but also helps the clients gain insights for better decisions.
Top AskNicely Alternatives
- NICE
- Delighted
- SMG
- Critizr
- Questback
- Clarabridge
- Selligent
- MaritzCX
- Confirmit
- Vision Critical
- Avtex
- Doxim
- Intouch Insight
- Apptentive
- Satmetrix
Top AskNicely Alternatives and Overview
NICE
Nice customer experience management suite is designed to help companies deliver flawless, consistent, reliable and personalized customer experience to all their customers.
Delighted
Delighted is the quickest and most effortless approach to accumulate real-time, noteworthy feedback from your clients, representatives, accomplices, and merchants.
SMG
SMG’s CEM is an online customer experience management platform that utilizes sophisticated technologies and automated learning mechanisms to generate insights about customer needs that would otherwise be less comprehensive and require a lot more time and effort if done manually.
Critizr
Critizr is an Experience Management platform that helps you to enhance the local customer experience of your front line staff day by day.
Questback
Questback is a digital platform that enables companies to gather vast amounts of employee-generated feedback and gather specific vital insights from them.
Clarabridge
Clarabridge customer experience management and analytics software is used by companies to turn customer feedbacks into customer happiness.
Selligent
The platform can be used by companies to create a personalized and unique digital experience...
MaritzCX
The software platform in combination with the innovative research expertise makes a perfect CX solution...
Confirmit
It provides logistical solutions for improving your teamwork and brand value...
Vision Critical
The customer insights provided by the platform enable the organisations to deliver their businesses results...
Avtex
It provides tools to develop a real-time and practical end-to-end CX (customer experience) strategy...
Doxim
It offers many services, including client onboarding, relationship management, campaign management, statements & reporting, loans...
Intouch Insight
surveys, mobile checklists, mystery shopping, operational audits, social media, and call centers, and rapidly integrates...
Apptentive
It maximizes the number of responses obtained by customizing surveys based on the activity of...
Satmetrix
It allows businesses to track and manage the customer experiences that can affect their business...
AskNicely Review and Overview
Collecting inputs from the customers is a requirement for every organization to run the business smoothly. AskNicely has perfected its system to obtain information from customers. It is mandatory to take care of the customers and get to know their requirements and what they expect from the organization. AskNicely can achieve all of this with its feedback system. The user will better understand the actions required for the betterment of the business. It not only helps the organization, but consumers also benefit from the process. The customers get a more satisfying and reliable service because of their inputs.
Getting a response
Most customers don't bother to fill the feedback because they are so monotonous and dull. If the process is not appealing, it reduces the chances of getting valuable information from them. AskNicely uses NPS( Net Promoter Score) to acquire inputs from the customers. It gives impressive results which are far better than any of the competition. AskNicely helps the user to filter relevant information from the feedback and use it for their interest. It serves to obtain testimonies that can be helpful to the organization for gaining trust.
Human experience
It is the primary concern to make sure that the customers feel comfortable and connected with the establishment. It develops a good relationship between them. AskNicely has a different approach for engaging with customers. It interacts with them on a personal level which makes them feel special. AskNicely starts the process by having a conversation with the consumers. It is equivalent to talking to a real person. It helps the organization to get more specific answers and avoid uncertainty. AskNicely can keep the conversation going by asking appropriate questions until it's completion.
Take shots in real-time
AskNicely has options to provide specific access to the employees. It ensures that only useful information is available to them. The employees can work on improvement from the feedback received. They can address every issue individually and assist consumers. AskNicely allows users to access the data from anywhere.
Company Information
Company Name: AskNicely
Founded in: 2014