Confirmit
Confirmit is an Enterprise Feedback Management (EFM) Software that has gained the experience of helping the companies in enhancing their services based on the users’ demands since 1996. It provides logistical solutions for improving your teamwork and brand value. Several companies like Asurion, Join the Dots, etc. have invested their faith in Confirmit with the hope of gaining success.
Top Confirmit Alternatives
- NICE
- Delighted
- SMG
- Thunderhead
- Critizr
- Questback
- Clarabridge
- Selligent
- MaritzCX
- AskNicely
- Vision Critical
- Avtex
- Doxim
- Intouch Insight
- Apptentive
Top Confirmit Alternatives and Overview
NICE
Nice customer experience management suite is designed to help companies deliver flawless, consistent, reliable and personalized customer experience to all their customers.
Delighted
Delighted is the quickest and most effortless approach to accumulate real-time, noteworthy feedback from your clients, representatives, accomplices, and merchants.
SMG
SMG’s CEM is an online customer experience management platform that utilizes sophisticated technologies and automated learning mechanisms to generate insights about customer needs that would otherwise be less comprehensive and require a lot more time and effort if done manually.
Thunderhead
Thunderhead offers intuitive SaaS customer experience management solutions to help business live in harmony with their customers by realizing the true potential and benefits of healthy customer engagement.
Critizr
Critizr is an Experience Management platform that helps you to enhance the local customer experience of your front line staff day by day.
Questback
Questback is a digital platform that enables companies to gather vast amounts of employee-generated feedback and gather specific vital insights from them.
Clarabridge
It is also a very comprehensive customer intelligence platform that allows businesses to understand customer...
Selligent
The platform can be used by companies to create a personalized and unique digital experience...
MaritzCX
The software platform in combination with the innovative research expertise makes a perfect CX solution...
AskNicely
It helps them understand the perspective of the customers from their point of view...
Vision Critical
The customer insights provided by the platform enable the organisations to deliver their businesses results...
Avtex
It provides tools to develop a real-time and practical end-to-end CX (customer experience) strategy...
Doxim
It offers many services, including client onboarding, relationship management, campaign management, statements & reporting, loans...
Intouch Insight
surveys, mobile checklists, mystery shopping, operational audits, social media, and call centers, and rapidly integrates...
Apptentive
It maximizes the number of responses obtained by customizing surveys based on the activity of...
Confirmit Review and Overview
Listening to the problems of the customers and solving them at the earliest is very much essential for surviving in today’s intense competition. It not only helps to build up strong relations with the consumers but also attracts more of them. In improving your sales and completing your monthly targets, customer satisfaction plays a huge role. That is why Confirmit helps you in fulfilling this without any technical glitches. It is one of the best EFM software that one can get in the market. It helps in connecting you with the customers to understand the issues they are facing directly.
Designing fruitful surveys
Confirmit helps the companies in gaining the trust of their consumer community by providing various ways of communicating personally. One such method is conducting regular surveys of your products to receive valuable feedback. With Confirmit, you can quickly customize your forms and add additional questions to it for better understanding. You can even add your business images and media to make it look more attractive. The surveys can be reached directly to your customers through telephone, email or mobile app. By using its Doc2Survey feature, you can easily make your feedback forms from Microsoft Word documents.
Training your team professionally
Confirmit teaches all the tactics and strategies that your panel may require while handling the customers’ feedback. It trains your business team for better advertisement and helps the customer support in solving all the users’ doubts as soon as possible. It even has the capability of handling large business panels and suggest ways to improve their team coordination. With Confirmit, you can also motivate your team members to work efficiently by offering them regular incentives and bonuses. It forces them to think more innovative ideas which increase their productivity and eventually benefit your company in the long run.
Critical analysis for better future
The software helps the businesses in analyzing their market reports using various data representations. The analysis not only helps you in recognizing the flaws but also assists you in taking firm decisions for eliminating them. It is capable of showing you live data reports and regularly updates them. You can easily manipulate the data and set your future targets accordingly.
Company Information
Company Name: Confirmit
Founded in: 1996