Gupshup
GupShup is a communication and engagement management system that comes in the form of an easy-to-use, highly convenient API. It utilizes more than 50 digital channels for facilitating communications and marketing in a way that feels more personal. Its primary focus is on WhatsApp, which is one of the most widely used communication platforms in the world and, thus, works as an excellent engagement tool as well.
Top Gupshup Alternatives
- ChatBot
- Chatfuel
- TARS
- Amazon Lex
- Flowxo
- SnatchBot
- Wit.ai
- Botsify
- Collect.chat
Top Gupshup Alternatives and Overview
ChatBot
Chatbot is artificial intelligence and machine learning-powered automated assistant to aid in the customer support of different services.
Amazon Lex
Amazon Lex is a Conversational Intelligence Bot software that helps the companies in developing an artificial bot for handling all the issues and queries faced by the customers while buying any product or service.
Flowxo
Flow XO is an easy-to-use chatbot platform where you can develop your own chatbot for your business.
SnatchBot
SnatchBot is one of the tech leaders in the field of chatbots and similar customer engagement platforms.
Gupshup Review and Overview
Communication platforms are now available in abundance, with each one having a little more influence in each part of the world. Platforms like WhatsApp and Facebook can, thus, be used extensively for marketing, engagement, and customer service purposes. These are cheap to use and very reliable too. GupShup is a platform that helps make marketing and engagement through these channels even cheaper through its robust API and varied marketing solutions.
A developer-friendly WhatApp API
GupShup solutions involving marketing usually involve a lot of WhatsApp usage, due to its versatility and extensibility as a whole. It provides a WhatsApp API that can be customized in any manner to create a chatbot as the company wants for its customers. It involves a little bit of development effort, which is actually negligible as the API itself is unbelievable flexible, and easy to learn. Additionally, the API is utilitarian enough to be integrated into a company's current digital infrastructure with little effort. The API has extensive support for notifications and manual handling, along with automatic user management features.
A readymade solution for quicker revenues
GupShup also offers pre-designed solutions that do not require additional developer input for being customized or deployed, making them ideal for smaller businesses. This is the WhatsApp Customer support tool, and it is an accessible and compelling addition to any company's marketing and customer support framework. The platform is equipped with a simple GUI dashboard that offers quite some degree of customization to the user, mostly involving some of the lesser-known features of the WhatsApp API. It is also exceptional in a way that multiple customer support professionals can handle the system for a distributed and better engagement capability.
More channels to explore
GupShup also works with several other channels, including some up-and-coming ones, through its Single API. This API can also be used to create personalized and interactive Rich Communication Service messages. All these channels are further connected to an analytics platform that can be used to gather insights about the rate of delivery, read rates, and other crucial engagement status information.
Company Information
Company Name: Gupshup