LiveOps

LiveOps

By: LiveOps, Inc

LiveOps provides cloud contact center, on-demand customer service, and call center software that helps to provide better service to your customers. It features instant scalability, multi-tenancy power, always-on availability, airtight security, secured contact center outsourcing, and more. The software can be used for retail business, direct response business, financial services, and health and human services.

From: USA Web Visibility: 51.5%
Based on 3 Votes
Top LiveOps Alternatives
  • RingCentral
  • Aspect
  • 8x8
  • Five9
  • Genesys
  • Aircall
  • Ameyo
  • CrazyCall
  • Vocalcom
  • InContact
  • Interactive Intelligence
  • Avaya Aura
  • 3CLogic
  • Promero
  • Talkdesk
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Top LiveOps Alternatives and Overview

1

RingCentral

RingCentral Contact Center provides contact center solutions with a top-level cloud communication platform that helps to empower your customers and managers.

By: RingCentral, Inc From USA
2

Aspect

Aspect provides contact and call center software solution, which helps to improve your customer engagement and optimize your workforce.

By: Aspect Software, Inc From USA
Based on 5 Votes
3

8x8

8x8 provides easy-to-use cloud call center software that helps to improve your customer interactions and agent productivity.

By: 8x8, Inc From USA
4

Five9

Five9 provides cloud-based contact center and call center software with CRM integrations.

By: Five9, Inc From USA
Based on 36 Votes
5

Genesys

Genesys provides call center and omnichannel customer service contact solutions designed for any business.

By: Genesys Telecommunications Laboratories, Inc From USA
Based on 2 Votes
6

Aircall

Aircall provides phone support software for any business, which can be used without any hardware installation.

By: Aircall.io, Inc From France
Based on 17 Votes
7

Ameyo

It features remote system access, high availability, critical process duplication, converged network, rapid acceleration deployment...

By: ameyo.com From India
8

CrazyCall

It allows to make and take calls directly from the browser, without the need of...

By: CrazyCall From United States
Based on 36 Votes
9

Vocalcom

It features configurable call recording, multiple dialing modes, dynamic routing, native CRM integrations, analytics and...

By: VocalCom S.A. From France
Based on 2 Votes
10

InContact

It features automatic call distribution, interactive voice response, workforce optimization and management, customer satisfaction surveys...

By: inContact Inc. From USA
11

Interactive Intelligence

It features contact center reporting, unified communications, enterprise content management, interaction analyzer, process automation, interactive...

By: Interactive Intelligence, Inc From USA
12

Avaya Aura

It features customer engagement, team engagement, fabric networking, engaging environment, communication and messaging, assistant experience...

By: Avaya Inc. From USA
Based on 23 Votes
13

3CLogic

It features skill-based routing, click to call, dynamic scripting, call recording and playback, multichannel communication...

By: 3CLogic Inc From USA
Based on 9 Votes
14

Promero

It features self-service SMS platform, contact center anywhere, interactive intelligence, virtual call center, predictive dialer...

By: Promero, Inc. From USA
15

Talkdesk

It features call recording, voicemail, call disposition and notes, call control, call queues, unlimited concurrent...

By: Talkdesk, Inc From USA
Based on 51 Votes

LiveOps Review and Overview

Establishing the connection between the product services and the user is a major component for maintenance, and continuing the system of product services. A call centre, connects with the different consumers from all over the world for support and information enquires and transfer the data’s to the service providers for the betterment of their market. Often time, it so happens that people with relevant skills, could not avail it due to their difficulties to attend an in-office job. LiveOps is a cloud-based call centre being founded by Wendell Brown and Bill Tenchard, helps those aspirants to avail a big opportunity, willing to pursue an in-house career and to achieve success by working hard from home.

Spreading branches to growing industries:

 Every growing industry needs a powerful platform, which could enforce their productivity to the full extent in less expenditure. Constantly maintaining a fully operational system, a proper management system and a complete planned layout of its projected outcomes, compared with inflows, are components, every official on any industry needs. Reaching out many growing industrial sectors, LiveOps not only helps to maintain the interaction between the consumers and service providers but also acts as a sign of trust to every client under it.

Properly integrated system with its various features:

LiveOps starts to work along with the creation of the business, controlling various aspects in order to attract consumer’s attention, transforming it to a worldwide brand. Its seamless and end-to-end communicative platform helps to represent the brand through a virtual model, interacting on social media, easy and reliable security systems on agent interaction, data protection, complete network and system defence, helps the management to access the consumer trends.

Enhancing knowledge, building a shining career:

 Unlike many other call centres, LiveOps contributes extensively to the knowledge of its call taking agents. Whether being an amateur in this field or full-fledged professional, LiveOps always provides something new to is agents which help them to constantly upgrading their knowledge as well as use that knowledge in this field with its Program certification, LiveOps certification, and many courses, making their agents succeed in their careers.

Company Information

Company Name: LiveOps, Inc

Company Address: 555 Twin Dolphin Drive STE 400, Redwood City, CA, USA

Founded in: 2000

Top Features

Core Features
  • Unmatched Scalability
  • Proven eLearning & Certification
  • Results-based Routing
  • Social Tools & Gamification
  • Industry-leading Security
  • Real-time Insights
  • Decision Analytics
Industry Solutions
  • Retail & Direct Response
  • Financial Services
  • Health & Human Services
Call Types & Channels
  • Customer Service Interactions
  • Outbound Services Interactions
  • Inbound Sales Interactions
  • Lead Generation Interactions
  • Custom IVR Capabilities