MoneyPenny
Moneypenny is an answering service with a dedicated customer service team trained to handle calls on behalf of clients. It works as your own personal receptionist, always ready to receive your calls as if based right in your office. Moneypenny call services are ideal for small, midsize and large businesses. Its key features include advanced technology integration, digital receptionist, Moneypenny mobile app, disaster recovery, and many more.
Top MoneyPenny Alternatives
- 24-7 Intouch
- Map Communications
- VoiceNation
- Ruby Receptionists
- Ambs Call Center
- My Receptionist
- Call Experts
- Continental Message Solution
- Centratel
- Specialty Answering Service
- ReceptionHQ
- AnswerConnect
- Conversational Receptionists
- Vicky Virtual
- GabbyVille
Top MoneyPenny Alternatives and Overview
24-7 Intouch
24-7 Intouch is a customer service solution providing call answering, live chat and call center services to client companies.
Map Communications
Map Communications phone answering services are there to help small and medium sized businesses with effective and satisfactory customer care solutions.
VoiceNation
VoiceNation live phone answering services handle important business calls on behalf of client organizations.
Ruby Receptionists
Ruby Receptionists is a virtual receptionist and remote telephone answering service used by companies to handle their business calls.
Ambs Call Center
Ambs Call Center is a live call answering service offering virtual receptionist services for businesses.
My Receptionist
My Receptionist is a team of highly trained, friendly, professional and genuine virtual receptionists, always there to answer calls on behalf of their client companies.
Call Experts
In addition to live call answering, they offer many other services, including virtual receptionists, help...
Continental Message Solution
As a leading provider of call center and live answering services, CMS is dedicated to...
Centratel
Call-capturing, tech support, home health answering, public & private calls, and messages dispatch are some...
Specialty Answering Service
It also has its own software application to help clients with their messages and call...
ReceptionHQ
ReceptionHQ services are aimed at avoiding call waiting and supporting instant answering for all customer...
AnswerConnect
The service works to receive calls 365 days a year, day or night on behalf...
Conversational Receptionists
They can answer any call on your behalf, provide basic customer care, take a message...
Vicky Virtual
It saves time for clients by handling their customer support system completely so that clients...
GabbyVille
GabbyVille customer care executives are trained to maintain professionalism with the personal touch in all...
MoneyPenny Review and Overview
Small and mid-level businesses work on modest revenues and often don’t have the luxury of affording a dedicated customer support team. Therefore, customers find it difficult to reach out to these organizations and communicate their feedback. To help such businesses deliver a compelling customer experience Moneypenny offers solutions such as phone answering, virtual receptionist, live chat services, real estate and legal answering services. The services are offered by professionals who are trained to deliver delightful customer experience.
Phone answering solutions
The phone answering solutions are provided through a dedicated receptionist who works from a remote location. If the client is unavailable to take calls the call is forwarded to the receptionist who attends the call and provides assistance to the customers. The Moneypenny receptionists are well-trained and experienced to handle a variety of queries and thus make life of both the customer as well as the user easy. In addition to the phone answering solution, the platform also offers live chat services which help address customer queries in real-time and make the process of customer support more intuitive and friendly.
Real-estate phone answering solutions
A dedicated solution for the real estate industry is also provided which helps handle a large number of queries that real estate developers get on a daily basis. Both call answering service, as well as live chat service, are offered as a part of the package. Moneypenny understands the importance of providing 24/7 customer support and hence provides services even on weekends and public holidays. Additionally, Moneypenny has also started offering legal answering services recently.
Legal phone answering solutions
The legal answering services also come bundled with live chat services thereby helping users to get more value out of the money they spend on hiring customer support services. On an average Moneypenny handles close to 2 million legal calls and annually and 1 out of 10 such calls are first-time enquiries. Moneypenny does not offer standard pricing packages and customizes the plan as per users’ needs and hence charges a fee accordingly.
Company Information
Company Name: Callitech Limited
Company Address: Moneypenny House Ellice Way, Wrexham, Wrexham, UK
Founded in: 2000
Top Features
- Call Answering Services
- Custom Virtual Assistant
- Virtual Receptionist
- Toll-free Number Hosting
- Local Number Hosting
- Client Web Access
- Detailed Call Reports
- Historical Call & Messages
- Additional Lines
- Temporary Cover
- Redirect Callers
- Bypass List Creation
- Text & Email Alerts
- Mobile Application
- Online Portal
- Managing Campaigns
- Capturing Leads