Nicereply
Nicereply is an enterprise feedback management software that lets you know whether your customers are satisfied or not. It also analyzes what users like the most with the help of their precise surveys which eventually helps the company in serving better. It has partnered with several customer service apps such as Front, LiveAgent, Zendesk, etc.
Top Nicereply Alternatives
- NICE
- Delighted
- SMG
- Avtex
- Doxim
- Intouch Insight
- Apptentive
- Satmetrix
- Mopinion
- Feedier
- iperceptions
- MyFeelBack
- PeopleMetrics
- Feedify
- ClearlyRated
Top Nicereply Alternatives and Overview
NICE
Nice customer experience management suite is designed to help companies deliver flawless, consistent, reliable and personalized customer experience to all their customers.
Delighted
Delighted is the quickest and most effortless approach to accumulate real-time, noteworthy feedback from your clients, representatives, accomplices, and merchants.
SMG
SMG’s CEM is an online customer experience management platform that utilizes sophisticated technologies and automated learning mechanisms to generate insights about customer needs that would otherwise be less comprehensive and require a lot more time and effort if done manually.
Avtex
Avtex customer journey mapping and experience solutions provide companies a unique platform to facilitate point-to-point interaction and tracking of customers.
Doxim
Doxim customer engagement software is deal for banking, credits unions, and other financial industries.
Intouch Insight
LiaCX customer experience management software collects and combines feedback data incl.
Apptentive
It maximizes the number of responses obtained by customizing surveys based on the activity of...
Satmetrix
It allows businesses to track and manage the customer experiences that can affect their business...
Mopinion
With this tool you can build, customise and configure feedback forms using a step-by-step form...
Feedier
Feedier makes taking feeding more appealing and fun, making it profoundly interactive for the users...
iperceptions
It features advanced collections and analysis, custom questions, white labeling, custom surveys, survey embed, industry-specific...
MyFeelBack
The questions asked frequently while requesting feedback are generalized and repetitive in most cases, but...
PeopleMetrics
The software is used to build a culture where decisions are made based on customer...
Nicereply Review and Overview
Companies who are very much concerned about their consumers grow up sharply. Firms can improve their profit by working based on the needs of its users. But before any investment, the company has to be sure about what the buyer needs, and Nicereply helps in doing it. It helps by conducting questionnaires and polls and analyses the reports.
Are your customers satisfied?
Nicereply collects the individual opinions of the consumers and informs whether they are happy or not. Using its Customer Satisfaction Score, you can get instant feedback. You can get the review of your services on multiple scales be it smileys, stars, or simply numbers out of ten. The fraudulent ratings are detected and removed making the analysis completely trustworthy.
The surveys are made more attractive with the pre-designed templates offered so that the users don’t ignore the questions and acknowledge them genuinely.
Ask as many questions as you want to get a clear picture of your company’s services.
Promote your business with ease
With Nicereply, you can track whether the customers enjoy doing business with you and how can you improve it. Nicereply calculates the Customer Effort Score which lets you know about the loyalty of the consumers and the amount of effort they put while purchasing a product.
It also suggests numerous ways of promoting your business and finds the problematic gaps needed to fill in. With the Net Promoter Score, you can easily find out whether customers will suggest your services to their loved ones or not. With the graphical representation of the score, you never miss an unsatisfied user.
Analyzing and taking appropriate actions.
Nicereply enables you to understand the issues faced by the consumers and ways to solve them. They examine every decision that is taken and how it will affect the company in the coming years. They also help in finding the best man who can solve all the complexities faced by you most professionally. The simplified dashboard assists you in taking the suitable decisions more conveniently. You can also build a strong relationship with the users by responding to them personally with the help of Nicereply.
Company Information
Company Name: Nice Reply s.r.o.
Founded in: 2012