Vision Critical
Vision Critical is an advanced enterprise feedback management software that provides an in-depth insight into the feedback provided by the customers. The customer insights provided by the platform enable the organisations to deliver their businesses results with higher accuracy. A world-class consumer journey always ensures that the customers will be back for more, and Vision Critical helps to retain those customers for the long term.
Top Vision Critical Alternatives
- NICE
- Delighted
- SMG
- Questback
- Clarabridge
- Selligent
- MaritzCX
- Confirmit
- AskNicely
- Avtex
- Doxim
- Intouch Insight
- Apptentive
- Satmetrix
- Mopinion
Top Vision Critical Alternatives and Overview
NICE
Nice customer experience management suite is designed to help companies deliver flawless, consistent, reliable and personalized customer experience to all their customers.
Delighted
Delighted is the quickest and most effortless approach to accumulate real-time, noteworthy feedback from your clients, representatives, accomplices, and merchants.
SMG
SMG’s CEM is an online customer experience management platform that utilizes sophisticated technologies and automated learning mechanisms to generate insights about customer needs that would otherwise be less comprehensive and require a lot more time and effort if done manually.
Questback
Questback is a digital platform that enables companies to gather vast amounts of employee-generated feedback and gather specific vital insights from them.
Clarabridge
Clarabridge customer experience management and analytics software is used by companies to turn customer feedbacks into customer happiness.
Selligent
Selligent customer intelligence and marketing automation platform is designed to increase customer engagement and loyalty towards the brand.
MaritzCX
The software platform in combination with the innovative research expertise makes a perfect CX solution...
Confirmit
It provides logistical solutions for improving your teamwork and brand value...
AskNicely
It helps them understand the perspective of the customers from their point of view...
Avtex
It provides tools to develop a real-time and practical end-to-end CX (customer experience) strategy...
Doxim
It offers many services, including client onboarding, relationship management, campaign management, statements & reporting, loans...
Intouch Insight
surveys, mobile checklists, mystery shopping, operational audits, social media, and call centers, and rapidly integrates...
Apptentive
It maximizes the number of responses obtained by customizing surveys based on the activity of...
Satmetrix
It allows businesses to track and manage the customer experiences that can affect their business...
Mopinion
With this tool you can build, customise and configure feedback forms using a step-by-step form...
Vision Critical Review and Overview
Vision Critical has been designed to provide organisations with broad feedback channels, such that some of the most influential brands across the globe can improve upon their performances. The company offers the necessary tools and features that foster customer loyalty over the long run, while also helping the brands to build better products.
Sparq
Sparq is the customer insights application form the house of Vision Critical. The Sparq platform has been designed with a robust algorithm capable of discovering sharp and actionable insights. The application takes a relationship-based approach in its functions, and profiles the customer's interactions with the products, which creates more precious customer insights.
The software takes into account the various human attributes such as motivation, beliefs, and preferences, converting them into data points on which actions can be undertaken. A more in-depth insight into the customer's behaviour within the client platform helps Sparq to understand the reference points which affect customer satisfaction and allow for customer retention.
Trusted access and exceptional support
Sparq only collects the data of customers who accept that they are willing to share their data with the platform. The software complies with stringent privacy legislation to ensure that the customer data is not misused in any way. Sparq follows enterprise-grade security controls and is cloud-based. Moreover, customers are assigned to an individual who provides steady guidance to improve the various aspects of the business.
Conclusion
Sparq is an extremely secure platform that collects customer data responsibly and provides actionable customer insights to the organisations. The platform is used by globally renowned brands such as BuzzFeed, LinkedIn, and GoDaddy, because of its differentiated and innovative experience in customer feedback.
Company Information
Company Name: Vision Critical
Founded in: 2000