CallRail

CallRail

By: CallRail Inc.

CallRail offers call analysis and tracking services for marketing agencies and several types of businesses which serve them. The user-friendly operation of CallRail helps people to determine which keywords and marketing campaigns can drive valuable calls. Marketing agencies and businesses can use the analytics reports for optimizing marketing campaigns, improving customer service and increasing sales. The detailed call tracking reports can help people to make better-informed decisions.

From: USA Web Visibility: 37.75%
Based on 13 Votes
Top CallRail Alternatives
  • Whoscalling
  • Invoca
  • Call Tracking Metrics
  • Infinity Cloud
  • DialogTech
  • ResponseTap
  • Call Source
  • Avanser
  • ActiveDEMAND
  • Phonexa
  • Mediahawk
  • Callcap
  • Retreaver
  • Analytic Call Tracking
  • Waybeo
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Top CallRail Alternatives and Overview

1

Whoscalling

Whoscalling, a call tracking service provider assists marketing firms for generating, capturing and retaining leads.

By: Who’s Calling, Inc. From USA
2

Invoca

Invoca voice and call analytics services allow businesses to convert phone calls in to sales.

By: Invoca, Inc From USA
Based on 17 Votes
3

Call Tracking Metrics

CallTrackingMetrics helps marketing and advertising agencies for tracking their phone calls, so that they can optimize their marketing campaigns by determining which adverts work out and which don’t.

By: CallTrackingMetrics, LLC. From USA
4

Infinity Cloud

Infinity is a call tracking service that tracks visitors’ information...

By: Infinity Tracking Ltd From UK
5

DialogTech

Dialogtech provides call tracking services to marketing firms that want to track their phone calls back to social media, web pages, keyword searches, mobile, digital ads and other campaigns through the call tracker called SourceTrak.

By: Dialogtech, Inc. From USA
Based on 11 Votes
6

ResponseTap

ResponseTap is a call tracking software that provides marketing automation services at a core level by supporting the two main pillars of marketing namely customer experience and marketing effectiveness.

By: ResponseTap Limited From UK
Based on 22 Votes
7

Call Source

It captures the callers’ information such as the source of advertising and phone numbers, so...

By: CallSource From USA
8

Avanser

These solutions can offer an accurate and holistic overview of marketing campaigns...

By: Avanser Pty Ltd . From Australia
9

ActiveDEMAND

Businesses will be able to see which ad or campaign is driving the phone calls...

By: JumpDEMAND Inc. From Canada
Based on 11 Votes
10

Phonexa

Phonexa covers solutions for lead distribution, call tracking, integrated accounting and email marketing which maximize...

By: Phonexa Holdings, LLC From USA
Based on 9 Votes
11

Mediahawk

It monitors the marketing effectiveness of a lot of advertising campaigns for several companies...

By: Mediahawk Ltd From UK
Based on 2 Votes
12

Callcap

It assists business owners to improve their businesses without a big amount of investment through...

By: SITA Laboratories, Inc. From USA
Based on 20 Votes
13

Retreaver

It moves along with customers across different channels, packs the data, and ensures users understand...

By: CallPixels LLC From USA
Based on 10 Votes
14

Analytic Call Tracking

it assigns unique numbers to the advertising channels, which makes it easier for businesses and...

By: Analytic Call Tracking From USA
Based on 6 Votes
15

Waybeo

It works as a housing standard to inbound call lead generation activities...

By: Waybeo Inc From USA

CallRail Review and Overview

CallRail is a marketing software that helps businesses to track client behavior through phone calls and generate leads by using analytics that suggest the user the perfect ads, words, and campaigns for the phone as well as the web. It is available in two packages titled as – Call Tracking and Analytics Suite.

The software automatically analyzes conversation on the phone to find custom keywords to optimize organic search, know hot leads, missed chances, and other relevant types of callers. This tracking makes an organization pitch the right words to increase the lead generation conversion rate.

Features

  • Call Tracking and Analytics: This enables an organization to get phone call conversion rates from search, digital, and offline marketing campaigns, including even PPC words.
  • Dynamic Number insertion: This feature lets the user or organization display tracking phone numbers to the target audience and lets them capture complete journey before and after the call.
  • Multi-touch CPL Reporting: Multi-touch CPL report tie Ad spent data from Microsoft Ads, Google Ads, and Facebook Ads to inbound calls, text data, and form data.
  • Instant number setup: A new call tracking number can be configured in less than a minute. A call flow builder can also create custom call routing for businesses.
  • Recording Calls: As calls can be used for analytics to get the right kind of words to generate leads, they can also be recorded and stored offline for coaching the staff and improving the customer service. Calls can be comfortably reviewed and annotated.

Pricing and Conclusion

CallRail has Free as well as Premium Versions available.  The Free version can be used for 14 days, after which users will be asked to purchase the premium suites. Premium version is divided into – Call Tracking and Analytics Suite. While Call Tracking provides all the call-related features, the Analytics Suite provides with form submissions and analytics too.

Call Tracking costs $45 per month, and the Analytics Suite costs $95 per month.

 In conclusion, CallRail is a good service for new marketing agencies out there as it helps them perfect their sales pitch through call and web analytics, which in turn helps in generating leads and increasing sales and revenue.

Company Information

Company Name: CallRail Inc.

Company Address: 100 Peachtree Street Suite 2480, Atlanta, GA, USA

Founded in: 2011

Top Features

Phone Numbers
  • Quick Setup
  • Local Tracking
  • Number Porting
Call Flows
  • Call Timetable
  • Customized Greeting
  • Upgraded Voicemail
  • Custom-Made Menus
Dynamic Tracking
  • Automatic Call Recorder
  • Call Whisper
  • DNI Integration
  • Managing Campaign Tracking
  • Keyword Call Tracking
  • Multi-Channel Analysis
Reporting
  • Call Center Dashboard
  • Email Alerts
  • Callrail Copilot
  • Visitor Graphics
  • Exporting Reports
Beyond Calls
  • Outbound Calling
  • Voice To Text
  • Capturing Leads
  • Messaging Businesses
  • Healthcare Call Tracking
Integrations
  • Word Press Integration
  • Salesforce Association
  • Integrating Google Adwords