CRM Central

CRM Central

CRM Central offers a robust Help Desk Software that integrates Avaya Workspaces with Dynamics 365. This integration empowers contact center agents to access a softphone directly within the Dynamics platform, efficiently manage both inbound and outbound customer interactions, and facilitate seamless internal communication, enhancing overall productivity and service quality.

Top CRM Central Alternatives

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StackScan

StackScan

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StackScan Pte Ltd
1

Tikit

Tikit is a powerful help desk software seamlessly integrated with Microsoft Teams, enabling users to create tickets directly from chat messages.

By: Tikit by Cireson
2

osTicket

osTicket, a trusted open-source support ticketing system, enables organizations to efficiently manage customer inquiries.

By: osTicket
3

Support Genix

Support Genix revolutionizes customer support for businesses by transforming missed inquiries into retained customers.

4

SolarWinds MSP Manager

N-able MSP Manager streamlines help desk operations for MSPs and IT teams by simplifying ticket management, time tracking, and billing processes.

By: SolarWinds
5

SPBAS

SPBAS offers a robust help desk software solution that streamlines business operations.

By: SPBAS Business Automation Software
6

Talkative

This innovative cobrowse solution empowers businesses to enhance customer interactions by replacing traditional IVRs with a human-like AI Voicebot.

By: Talkative
7

DeskUSS

Users can manage multiple departments, utilize internal notes, and track live user interactions...

8

devContact

Real-time chat support allows for direct communication, while users can attach screenshots for quicker diagnosis...

By: devContact
9

SympoQ

Ideal for startups, IT firms, and SMEs, it streamlines support across teams, enhances communication, and...

By: SympoQ
10

HelpDeskZ

This free PHP software allows businesses to efficiently handle inquiries and issues, while a built-in...

By: EvolutionScript
11

Snappy

It allows for swift assignment of staff, categories, and priorities, while automating repetitive tasks...

By: Snappy
12

NABD System

It empowers users with a self-service center, intelligent knowledge base, and advanced reporting, ensuring efficient...

By: NABD Premitek
13

SmartAnswer

For just $19.95 a month per operator seat, businesses can easily scale their team...

By: Rush Project
14

Sirportly

Its robust reporting tools deliver actionable insights, while customizable workflows automate message handling...

By: Sirportly
15

NetResults Tracker

It facilitates bug, defect, and issue tracking while enhancing change and workflow management...

By: Net Results