Live2Support
Live2Support is a live chat solution that provides robust customer communication system through a website widget that aims to drive sales, create new markets and establish an ongoing relationship with clients. It comes with real-time traffic monitoring features along with geo-location tagging and traffic sources. Businesses can also assign chat windows to individual departments, for example, customer care, and technical help, sales, and shipping.
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Top Live2Support Features
- Canned responses for quick replies
- Proactive chat invitation pop-ups
- Customizable operator greetings
- Automated chat routing rules
- Integration with CRM platforms
- AI chatbot for 24/7 support
- Unlimited concurrent chats allowed
- In-depth reports and analytics
- Visitor monitoring on key pages
- Customizable chat widget design
- Instant self-help articles
- Supervisor dashboard for monitoring
- Google Analytics integration
- Support for multiple eCommerce platforms
- No coding required for changes
- Forever Free Plan for single operator
- Message-taking when offline
- Enhanced customer experience features
- Custom announcements for visitors.
