
SoGoSurvey
SoGoSurvey is the next generation online survey software that can be used for customer satisfaction, market research, events, education, and human resources. It allows you to design engaging surveys, brand your surveys, reach people anywhere, generate powerful reports quickly, and share your results instantly. There are four pricing options available: Basic, Pro, Plus, and Enterprise.
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Qualtrics
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SoGoSurvey Review and Overview
Obtaining feedback is an important business process. The feedback can be from the employees, customers, or vendors. Collecting feedback and survey and then organizing the collected data into something meaningful requires a lot of work. Typically these processes work well when automated.
Also, a lot of surveying in the modern-day companies is carried out using specially designed tools. SoGoSurvey is one of such tools that offer survey tools for capturing data related to employee experience and customer experience. In addition to this, it also offers an online survey tool and an online quiz tool.
Employee experience survey
The employee experience survey features help users to conduct employee satisfaction and employee engagement surveys and gather related data. It also lets users design custom survey templates that help companies customize the survey and feedback questions according to their preferences.
Some of the survey templates that can be built using the tool are self-appraisal survey template, manager effectiveness template, employee benefits survey template and team evaluation survey template among others. The customer experience survey features help users to design customer surveys based on insights generated from data collected from the customer journey.
Automation features
It also offers automation options that let users automate processes of data collection, distribution, tracking and analysis. Additionally, custom survey templates for customers can also be built. Some of the custom survey templates that can be built are project evaluation survey template, net promoter score survey, helpdesk feedback survey and customer feedback survey among many others. The online survey tool offers a survey platform that is intuitive, powerful and reliable. It has been rated as the best online survey platform.
The form builder tool
In addition to the tool, a form builder software is also on offer. The users can choose from a range of hundreds of aesthetically designed templates to create effective forms in a matter of a few minutes. Forms such as contact us form, event registration form, employee registration form, and maintenance request form.
Some of the benefits of using this tool to build forms are that they are fraud protected, mobile-ready, multimedia can be easily embedded and options for auto-translate are also available. The online quiz tool is an innovative way of engaging with the audience and collecting data. The tool lets create quiz templates, embed multimedia elements and distribute them. It further assists in the collection of results and sending it to the test-takers.
Top SoGoSurvey Features
- Data privacy and security
- Professionally designed questionnaires
- Rapid deployment capabilities
- Flexible solutions for industries
- Intelligent customer experience management
- Interactive customizable dashboards
- Comprehensive analytics and reporting
- Easy-to-use survey maker
- Advanced design and distribution features
- Built-in automation and integration
- Employee engagement tools
- Integrated analytics and presentation-ready reports
- 24/7 customer support
- Extensive user guides and training
- Short learning curve
- Global customer base
- A+ BBB ratings
- EU Safe Harbor compliance
- Client retention success
- Competitor migration success.
Top SoGoSurvey Alternatives
- MarketForce Customer Satisfaction
- SurveyPlanet
- SnapSurveys
- SurveyMethods
- Polls Everywhere
- Qualtrics
- FluidSurveys
- Zoho Survey
- Polldaddy
- MySurveyLab
- QuickSurveys
- QuickTapSurvey
- Snap Surveys
- KwikSurveys