tawk.to
Tawk To is a live chat app developed to enhance the customer engagement experience by enabling multiple websites and agents to collaborate in a unified dashboard in real-time along with a live search engine experience. The program is compatible with all modern browsers. Their live chat solution has been designed to meet functional, analytical, technical and graphical requirements of end users.
Top tawk.to Alternatives
- LiveChat
- JivoChat
- LiveAgent
- PureChat
- Acquire
- Intercom
- Smith.ai Live Chat
- Moxie
- Crisp
- Chatango
- LivePerson
- Zopim
- CometChat
- Zoho SalesIQ
- iAdvize
Top tawk.to Alternatives and Overview
LiveChat
LiveChat provides real-time chat analytics and software solutions for e-commerce sales and support agents.
JivoChat
Jivochat is a live chat solution that helps inquisitive website visitors clear their doubts by initiating a live chat with website operators.
LiveAgent
LA Desk (LiveAgent Desk) is a multi-channel help desk and live chat software, with all-in-one support ticket system.
PureChat
PureChat offers live chat technologies for SMBs by making simple real-time support applications that are Android and iOS friendly.
Acquire
Acquire is an online, cloud-based customer communication tool that offers multi-channel messaging services to small and medium-sized organizations to assist them with retaining and acquiring clients.
Intercom
Intercom helps modern complex business to manage customer communication at scale.
Smith.ai Live Chat
For this, they can either take the hard way by managing dedicated employees for interactions...
Moxie
Moxie chat software gives the recognizable text messaging clients demand and accumulates information from these...
Crisp
When the interaction between organization and customer gets more comfortable, the trade gets easier too...
LivePerson
It helps companies create long-lasting relationships with clients and measure valuable trends in real-time through...
Zopim
It offers customizable chat invitations, chat analytics, real-time visitor insights like Geo-tracking and Browser-spotting, automatic...
CometChat
The software provides an environment within which companies can interact with their customers through their...
Zoho SalesIQ
The software enables companies to see where visitors are coming from and monitor visitor activity...
iAdvize
It helps businesses target right visitors and increase conversions by letting operators initiate conversation with...
tawk.to Review and Overview
With increasing internet glimpses, the usual methods of communications like phone, emails, letters, are becoming obsolete. Nowadays, what we call Live Chat, is the personal favorite of many people around the globe. These live chat tools are capable of doing both live video calls as well as text chats. It is one of the fastest and reliable way to communicate across the nations, especially if you have good internet.
Like many live chat software, Tawk.to is quite a popular Live Chat tool with full-free access. Working since 2011, this 100% free live chat tool comes in very handy for many websites and companies. They even offer Hire Chat Agent at $1/hour rates. The UI of Tawk.to is similar to any other chat interface. Users simply need to create a chat interface and then embed its code on their site page. It offers a direct plugin for many website builders like Wix, Weebly, e-commerce sites like OpenCart, BigCommerce, PrestaShop, Shopify, etc. In 2018, they reached over 2 million user agents, and have more than 1 billion engagements.
Tawk.to Live Chat Feature Overview
Even being a free product, Tawk.to has lots of amazing features like any top live chat software. It offers an entirely cost-free account. You can create an account, setup company branding, and add agents. After that, simply copy the embedded code on your site. However, replacing their branding requires you to pay $9/month.
Tawk.to has many features like Real-time monitoring, automated triggers, customized widgets, canned shortcuts, and many more. As for chatting, you can do group messaging, use emojis and other graphics, do file transfer, filter messages, translate messages, and even make in-chat payments. The chat UI is secured with encryption. As for the agents and admins, you can monitor the stats like net usage, total sessions, track sentiment, geo IP tracking, ban abusers, create groups & aliases, manage visitor panel, and many such acts.
Overall, Tawk.to is a reliable and free live chat product. It is also beneficial for smaller companies to integrate a chat and have cost savings. The good part is that Tawk.to won’t hinder you by blocking any features.
Company Information
Company Name: tawk.to ltd.
Company Address: Riga, Latvia
Founded in: 2014
Top Features
- Free Messaging App
- Monitor Visitor
- Chat with Visitor
- Track Progress
- Live Chat
- Free Live Chat
- Free Social Media Chat
- Feedback from Clients
- Integration with Software’s
- Chat From Mobile
- Proactive Triggers
- Customized Widgets
- Local Greetings
- Multiples Language
- Quick Response
- Predefined Shortcuts
- Chat History
- Automated Triggers
- Unlimited Agent
- Aliases
- Create Departmental Chat
- Customized Webpage