Video RTC
Video RTC is a sophisticated unified communications software designed to enhance customer interactions through high-quality video calls. It seamlessly integrates with existing contact center solutions, enabling agents to connect with clients effectively. With features like video call recording, real-time collaboration, and secure communication protocols, it empowers organizations to elevate their service standards and streamline workflows.
Top Video RTC Alternatives
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XCastLabs
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Star2Star
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3CX
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CoreNexa
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Voipswitch Unified Communication
Voipswitch’s Unified Communication integrates essential PBX services with advanced collaboration features, such as HD audio/video calling, presence, and messaging, all within a single cloud solution.
UNIVERGE C
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Top Video RTC Features
- Secure video call links
- Bi-directional image capture
- Immersive background effects
- Device connection testing
- Post-call surveys and polls
- Video ID verification integration
- Agent role identification overlay
- Real-time facial recognition
- Multi-user video meetings
- Click-to-Video and Click-to-Call
- Enhanced screen sharing capabilities
- Voice-to-video call scaling
- Desktop application sharing
- QR code video call initiation
- Chat-to-Video interaction scaling
- Interoperable with existing CCaaS
- Customizable video call parameters
- Transcoding with recording support
- User-friendly web integration
- Secure token access management
