Zendesk Explore
Zendesk Explore is an analytics software that helps businesses in measuring customer experience. Along with the measurement feature, it also helps in improving the customer experience. This type of analysis gives you an in-depth analysis of what the customer wants and what he is getting. This will, in turn, help you in understanding what business is coming through it.
Top Zendesk Explore Alternatives
- TradingView
- Splunk
- Cloudera
- Apache Kylin
- Apache Phoenix
- Google Cloud Dataflow
- Apache Ambari
- Snowplow Analytics
- GridGain
- LeadLander
- EmailAnalytics
- Hortonworks Data Platform
- Palantir Gotham
- KNIME Analytics Platform
- Platfora
Top Zendesk Explore Alternatives and Overview
TradingView
TradingView is a platform that allows traders to choose and analyze the stocks before buying them.
Splunk
Splunk is a big data analytics platform used to collect and analyze machine-generated big data and deliver real-time business insights for better decision making.
Apache Phoenix
Apache Phoenix is an analytics platform designed to supplement Hadoop through its powerful OLTP capabilities.
Google Cloud Dataflow
Google Cloud Dataflow is a cloud-based data processing and distribution application designed for executing data processing patterns.
Apache Ambari
Hadoop is an open-source coding framework that enables the users to analyse and store big...
Snowplow Analytics
They aim to be liberal to inquire whatever queries they want from their data without...
GridGain
It signifies that in practice, GridGain can store and process a user’s data right in...
Hortonworks Data Platform
The software delivers open enterprise hadoop that allows organizations to analyze any big and modern...
Palantir Gotham
It collects data from multiple sources, fuses all of it into a single, human-centric model...
KNIME Analytics Platform
The software is available in downloadable form to be installed and used in local environment...
Platfora
It gives all business people and employees the power to run analyses for machine data...
Zendesk Explore Review and Overview
In the business, if you are able to understand the customer in terms of his needs and experiences, then you get the success key to your business. Zendesk Explore helps you in capturing this success key for your business.
Working
Zendesk Explore the data-driven approach and hence is capable of getting access to the relevant and meaningful analytics related to the customer. This tool has the provision of getting the data from every channel, which is very useful because customers may be using different channels. The dashboard is filled with the attributes that display the performance of the team, customer experience, and operational metrics. These attributes help in the measurement process. The dashboard is customizable, so that you can customize it according to your requirements. You can share the data with the rest of the team members.
Why go with Zendesk Explore?
It optimizes each and every interaction done with the customer, which in turn helps you in making better decisions. The dashboard data can be analyzed on the basis of certain attributes with the availability of the cube feature of roll-up and drill-down. The data you get here for analysis is quick enough to make decisions. You get the facility of downloading and storing the data about the customer into your device in the form of various file formats. It contains many chart forms that describe the performance and displays it in an attractive manner.
Services
In the field of professional services, it designs the solutions to your problems around the business of yours and the type of customer service you want to provide. It educates you about the tool through its training service. You get a choice of attending the live classes physically or take the option of online classes. It gives you the option of creating the curriculum of the training according to the specific teams and their requirements. You also get a certificate for the successful completion of the course.
Company Information
Company Name: Zendesk
Founded in: 2007