Top Amber Alternatives and Overview

Getting employee feedback in an organization is a tedious process that every company must go through. It involves collecting feedback about the company's internal working and policies and ensures that the employees are satisfied by working in the organization. The most crucial factor while receiving feedback is to keep the privacy of the employee intact. This is because open criticism of any company policy by an employee can lead to professional issues at the workplace, and it is deemed unhealthy to the individual and the company. Amber is an intelligent chatbot that lets the companies get feedback from employees anonymously using satisfaction surveys.

What is Amber and how it works

Amber is an interactive chatbot built by Infeedo that enables us to collect employee satisfaction surveys and get feedback on company policies while maintaining employee privacy. It can help companies to understand what is going in the minds of their employees by analyzing the answers provided to them by the employee. Amber can detect whether the employee is disengaged, demotivated, or planning to leave the company and tries to make it better for them. This may lead to them being motivated again and start contributing to the company's workflow.

Reputed companies who trust Amber says that it brought results that were difficult even if the Human Resource business partners were tripled and collected feedback by sitting with each employee. Such insights are hard to get since employees are reserved about expressing their opinion about the company in public for fear of losing jobs.

Asking apt questions to the employee

The right questions at the right time help the company and the employee to express the genuine feeling regarding the working experience at the workplace. Rather than beating around the bush for an answer, such methods allow them to express the problems directly, which in turn could be more beneficial to the company. Every solution can be turned into actionable insights that can improve employee satisfaction measures at the company.

It works based on their in-house developed Employee Experience Framework that ensures that questions asked are on point and developed using the research and sample feedback data sourced anonymously from different companies across the world.

Sentimental analysis for personal issues

Amber helps users with their issues that adversely affect their professional working life by reaching out to them in a timely manner. Chats are kept confidential and respect the sentiments of the employee, which is being surveyed. It responds to them with empathy and helps them to cope with pressure.

This can be particularly useful to employees that are easily shaken by family issues like health problems of their loved ones and other things of importance. The employee experience is kept as the top priority, and the questions to the employee are reconfigured in such cases.

Predictive analysis of people

Get real-time actionable analytics and insights regarding employee feedback using Amber. It helps to understand the pulse of the organization from the collected information from the employees. The dashboard shows the number of surveys conducted and the statistics while maintaining the anonymity of employees. Periodic surveys can ensure the continuous evaluation of happiness among the employees.

Company Name: inFeedo

Founded in: 2013