Cherwell
Provides IT service management software that allows you to turbocharge your service desk. It features IT self-service portal, metadata architecture, ITSM dashboard and reporting, ITIL processes, service catalog, mobile ITSM, and more. It offers merge-able application (mApp) solutions which allow your partners and customers to quickly and easily merge new functionality to the platform.
Top Cherwell Alternatives
- ServiceNow
- Jira Service Desk
- Freshservice
- Autotask
- Apptio
- EasyVista
- LANDESK
- ServiceDesk Plus
- Agiloft
- iSupport
- UpGuard
- InvGate
- Kaseya VSA
- Axios Systems
- SolarWinds Web Help Desk
Top Cherwell Alternatives and Overview
ServiceNow
Provides IT service management software that allows you to centralize your IT processes and infrastructures into a single platform.
Jira Service Desk
Provides IT help desk and ticketing software that allows you to automate, prioritize, and solve requests faster.
Freshservice
Provides simple and efficient ITIL-aligned service desk software that allows you to improve efficiency and productivity of your IT agents.
Autotask
Provides a complete IT business management solution that allows you to optimize your IT service operation.
Apptio
Apptio is an IT budget management platform designed to help companies cut costs and save money on app development and operations.
EasyVista
Provides IT service management software that allows you to deliver IT consumerization and give the best user experience.
LANDESK
It features asset management, data analytics, security management, mobility management, secure mobile email, service management...
ServiceDesk Plus
It features PO and contract management, CMDB, service catalog, IT project management, change management, reports...
Agiloft
It features change management, workflow management, contract management, asset management, customer service and support, and...
iSupport
It features associated work items, opportunity management functionality, email processing, customizable status levels, rules engine...
UpGuard
Through the cloud platform, companies can easily secure their high-risk operations, continuously revamp their digital...
InvGate
It features ticketing, analytics, workflows, knowledge base, SLA, approval management, time tracking, customer feedback, multi-department...
Kaseya VSA
It features patch management, discovery and audit, backup and recovery, remote management, analytics and reporting...
Axios Systems
It features IT service management, service catalog, end user self-service, IT asset management, multichannel support...
SolarWinds Web Help Desk
It features ticketing management, IT asset discovery, help desk, knowledge management, change management, change approval...
Cherwell Review and Overview
The IT industry is always in need of a fast, secure, and efficient workflow. The industry works on the IT service management (ITSM) that contains all the activities that are directed by policies, organized and structured, and are performed by the organization to design, plan and deliver services that are given to its customers. This ensures that the combination of people, processes, and technology are in place to deliver value.
What is Cherwell?
Cherwell is a service management system software that uses the cloud-based ITSM to help the IT teams in the company to implement and automate services. It helps in fast configuration and customization at a minimal cost. This, in turn, improves the efficiency and employee experience.
Services provided by Cherwell:
The IT service management of Cherwell helps in improving customer satisfaction through its visibility and reporting. It simplifies the administration process. It helps the organizations to develop their service environment with fast speed and fewer disruptions. It has a Portfolio and Project management service that enables you to improve your project results. It optimizes workforce productivity.
ISMS of Cherwell:
The Information Security management service of Cherwell deals with reducing the risk and streamlining the compliance. It does help in predicting perils. It has a unified framework that improves control and efficiency. It has an automated security lifecycle management that reduces the impact of incidents. You can import regulatory documents from sources like UCF, and map them to your security controls. You can automatically create and manage security events.
Cherwell Core:
Cherwell CORE is a platform that supports pre-built as well as custom-built applications that you require for the completion of your project. It works on no-code development and delivery concept that enables you to create and modify metadata using visual editors and omitting the coding expertise. It provides automated workflows.
Why go with Cherwell:
The configuration of Cherwell software is easy to configure and use. The maintenance is also cheap and easy. You can upgrade your Cherwell software without starting from scratch because of its pricing model and concurrent licensing. It does have an extended platform that helps you in building custom applications.
Company Information
Company Name: Cherwell Software, LLC
Company Address: 10125 Federal Drive, Suite 100, Colorado Springs, CO, USA
Founded in: 2004
Top Features
- ITIL-verified Processes
- IT Service Desk
- Automated Request Fulfillment
- Reducing IT Costs
- Increasing Customer Satisfaction
- ITSM Dashboards & Reporting
- Modern & Codeless Architecture
- Services Integration & Management
- Configuration Management Database
- Comprehensive Hardware & Software
- Managing License Compliance
- Software Usage Analysis
- ITAM Purchasing System
- Microsoft SCCM Integration
- Intuitive ITAM Reporting
- Accurate Software Recognition
- Business Intelligence & Reporting
- Digitizing Business Processes
- Jira Integration
- Active Directory
- Enhanced Password Reset
- Executive Dashboards
- Candidate Tracker