Virtual Assistant Services

The online world has opened up new kinds of job roles and opportunities that never existed before. Owing to the rapid rise of internet and connectivity technology around the world, many new job profiles have been created. Job profiles like social media advisors or virtual assistants were unheard of even a decade ago. And today, as you read this, there will be a virtual assistant hired in some corner of the world. Although coming at a definite number that estimates the true worth of the virtual assistance industry is difficult, some estimates suggest that it is expected to grow with a compounded annual growth rate of 4.4%.

What makes virtual assistance services an attractive proposition?

The Virtual assistance industry has been around for the last decade or so. Considering the time it has been around, it is still a very young industry. However, in terms of its popularity and growth, it has surpassed some older and more established industry sectors. What helps it become more popular is the manner and the price point at which it operates. Labor, both skilled and unskilled, is generally expensive in developed economies, making it infeasible for a majority of the industries. Therefore, the industries look for other affordable options, and that is where outsourcing services like these come into the picture.

Why is virtual assistance more suitable for the modern world?

Moreover, since a majority of the virtual assistants come from lesser developed south Asian countries, the affordability factor only increases. Additionally, many of the South Asian nations, especially countries like India, have a high population of English speaking professionals, making it an attractive market for sourcing virtual assistants. As companies look to move out and expand to all corners of the world, manager job roles also see a rapid change. Modern-day managers have to work on-the-go and therefore require extra assistance for fulfilling their duties efficiently. And virtual assistants have an important role to play in providing this assistance.

Virtual assistants v/s conventional assistants

Virtual assistants essentially ease the burden of their employees by carrying out the mundane and monotonous tasks. Virtual assistants are trained to write business emails, prepare different types of reports, and carry out data analysis. Therefore virtual assistants can do a variety of things and not break a sweat. The managers need not intervene at any point in time and can go about doing their work peacefully. Using the services of virtual assistants frees up a lot of time for the manager, and the time saved can be used more qualitatively.

The way ahead

Some critics of outsourcing may argue that even a conventional assistant or an in-office assistant is also capable of doing everything that a virtual assistant does. Still, in doing so, they overlook parameters like skill competency and affordability. Modern-day product and service delivery are not just about the product or service that is being delivered. It is also about the overall customer experience and adaptability of the service or product in question. And when such parameters are taken into account, virtual assistants outperform the conventional ones by quite some distance. Moving forward, as the world becomes increasingly digital and connected, services like virtual assistants will definitely see an upward trend, and a day may come when they would completely replace the conventional options.