Top iperceptions Alternatives and Overview

Nowadays, customer experience counts a lot. It is imperative to listen to the customer review because one bad experience can take that customer away from the brand. Iperceptions gather all the feedback and helps you to do the most of it.

Experience matters

With the Voice of the Customer tools, the marketers increase the business results and enhance the customer experience. With a robust SaaS platform and expert-guided approach, users can get the insights they need.

Tailor-made solutions

Using feedback received by the customer, one can measure the marketing campaign effectively. Users can know customers' intent and characteristics that analytics data cannot give you accurately. Insights into the ads enable the customer to recall and make them use the website of the brand. Evaluate brand perception across touchpoints, channels, and campaigns—the customized dashboard to integrate customer feedback.

Platform capabilities

When the company websites are globally accessed, it is important to collect feedback from multiple countries and languages. Iperceptions help to manage it all without limits. Run various surveys at the same time and can efficiently deal with complex feedback project. Users can set the percentage of customers to be invited. Users can also ask questions single or multiple.

Integrating technology

One can select which part of the website needs a lot of focus. Discover themes and trends in customer comments with a text mining tool that automatically interprets concepts. The feedback from the customer can be exported anytime in excel, CSV, SPSS, and tableau formats. Users can schedule insights on a daily, weekly, and monthly basis. The tasks are assigned, published, and reported by different users.

Company Name: iPerceptions, Inc.

Company Address: 3575, St-Laurent Suite 310, Montreal, Quebec, Canada

Founded in: 1999