Jive Review
Detailed Reviews
Jive virtual phone system is provided by Jive Communications, Inc., a
cloud-based telecommunication company founded in 2006 and headquartered
in Orem, Utah, United States. The mission of this company is to provide
the highest-level cloud-based business VoIP services for enterprises,
businesses, and institutions.
The good thing about this service is that it can be used by big companies that have more than 5000 employees.
All Features In One Simple Service
Jive
provides the best features for business VoIP, which set the standard in
the virtual phone systems worldwide. Once you set up your account with
this service, you will get all the features in one simple service,
unified for your convenience. There is a total of 82 features available
in Jive, along with easy customization and unlimited usage tailored
specifically for your business.
Jive has been rated as the
highest-rated business VoIP service that any business can get, and this
achievement has been kept by the company for years. This service offers
the highest technology available in cloud communication for your
business, with dedicated support that will always create the maximum satisfaction for you.
Real-time Call Flows Customization
You
can customize all the features included in your Jive subscription
without the need to call any technical support staff to help you. All
the customization options are available in the web portal, which you can
always customize easily any time. Once your changes have been made, you
will see the changes in real time throughout your Jive communication
system. This feature includes adding more extensions to your business
phone number, configuring your auto-attendant feature, organize the call
queue, and so on.
All in One Suite
You don’t need
to pay any charges separately with Jive service. You get all the
features you want, with unlimited use, and you get the bill in one
invoice per month. This will allow you to save a lot of money in the
communication department for your business. Thus, you will use and pay
the service in a simple way, and more importantly, it will be cheaper as
well.
Web Portal To Control Account
You can
manage your Jive account easily via the web portal that is available
once you’ve signed up for the service. The web portal will allow you to
take control of all aspects of your virtual phone system,
so that you can manage your account more easily just by logging in to
your web portal. This will make it possible for you to manage your Jive
account by yourself. Also, it will save a lot of time in managing your
cloud communication account.
Advanced Call Analytics
The advanced call analytics will allow you to get the full picture about
all the calls that you make and receive within the Jive environment. It
means that you can always track any call that is done at a certain
time, log the total call minutes, see who’s calling and who’s making a
call, get the trends report for the usage of your employees, and so on. You can always pull out the analytics report anytime you want.
Complete Mobility
With
Jive, it is possible for you to make and receive calls while you are on
the go, which means that you can link your business phone number with
your smartphone and receive calls from your customers wherever you are.
You can also link the virtual phone system with your desktop or laptop
computers.
Integration With Other Platforms
Jive
can be fully integrated with other business software and applications
that you already use, such as Salesforce, Zendesk, Oracle, Android, iOS,
and Chrome. This will make it easier for you to use all the software in
one simple environment that is simple and easily manageable.
Conclusion
Jive
service provides the highest quality virtual phone system for your
business, with simple management and billing to make it easier for you
to use the service. However, it doesn’t have any fixed flat monthly
pricing plans that you can choose upon sign up, so you will need to get
in touch directly with the sales representative of Jive to get your
price quote.